The League in cooperation with Member Intelligence Group, a division of Canidae Consulting, is offering member credit unions a complimentary Member Engagement Survey opportunity.
Surveys are becoming a growing part of everyday life, including your members and for good reason. They provide valuable insights into their thoughts and preferences and allow you to better align the experiences you’re delivering with their expectations.
What your credit union will learn should you decide to participate:
- Member satisfaction
- Net Promoter Score
- Member Effort
- Key drivers to improve engagement
- Service performance
- Member preferences
- Sales & service opportunities and leads
- Much more
To take advantage of the free member engagement survey opportunity credit unions simply need to click the following link and complete the form: Click here to enroll in the complimentary survey.
We understand you members time is precious and the survey has been designed with that in mind. The survey contains approximately 20 questions and takes about ten minutes to complete. Click here to preview the survey.
All participating credit unions will receive a confidential individualized report comparing their credit union to all participating Nebraska credit unions. The cumulative survey results will be shared during the League’s Annual Meeting in June.
The League is excited to offer this opportunity to member credit unions and hope that you will consider taking advantage of it.
If you should have any questions regarding the survey opportunity, please do not hesitate to reach out to Jim Kasch, Founder & CEO of Canidae Consulting directly. He can be reached at jim@gocanidae.com.